Reviews

Bottom line – you’ll be very glad you hired Gene. He’ll properly and ethically estimate the job, haul in a bunch of strange items you’ll never see at the Depot, hook up hoses and fans like a Willy Wonka Chocolate Factory plumber, and turn your once-putrid space into a sparkling haven of fresh smells and pristine surfaces. During the job, if he’s not onsite wielding a paintbrush like a ninja, he’ll be emailing you one-sentence progress reports and scrolling through his phone for that photo of his daughter he’d promised to show you. By the time your final check clears, you’ll be adding him to your iCloud contacts and prepping a speech to your delinquent electrician about how he should “be more like Gene.”

Professional, courteous and extremely knowledgeable . Very pleased .

Had a mold issue in my basement! Gene and his crew came in and fixed it in a timely and stress free manner!! Highly professional and would absolutely recommend!! Peter

Gene and his crew took care of a pretty extensive mold situation in my house. Not only was he fast and responsive, but his price was extremely reasonable. I will definitely recommend him in the future.

Simply amazing. Would highly recommend.

Great company outstanding customer service.

I was trying to sell my house and the inspector for the buyer found mold in the attic which put the deal in jeopardy. I was referred to EFG Cleaning and Restoration. Gene and his crew came in quickly and took care of removing the mold and fortunately we were able to sell our home. I would highly recommend Gene and EFG Cleaning and Restoration for any mold problems that you have with mold in your home!!

Excellent company to work with. Crew was very professional and did a great job!

Gene and his team do a great job. Very conscientious.

I was looking for a professional company to remodel my entire master bathroom. I was referred to EFG Cleaning and Restoration by my realtor. Gene and his staff were a delight to work with. The quality of work was outstanding. I am really pleased and would highly recommend EFG Cleaning and Restoration to anyone looking to have any remodeling done at their home.

The Mold Restoration was completed quickly and with a high level of quality. Gene and his team were professional and did a great job. I would highly recommend them.

We had some pretty bad water damage in our basement and Gene and his team came in and did a quick and thorough job. Highly recommended!

Gene and the team are rock stars they really came last minute to take care of my flooded basement after a massive rain. They were here until 2am on a Sunday. So grateful for their help. I highly recommend this company. So loyal. Thank you Gene 🙏

Very happy with the work of EFG. Gene was quick to provide an estimate and work was completed timely and on budget. My new kitchen looks terrific! Thank you Gene!

Gene and staff remodeled my kitchen and bathroom. The results were amazing. My wife and I are thrilled. We definitely recommend Gene and his company to anyone that wants to remodel their home!!!

I had an urgent mold problem in the basement of my house and EFG was super quick to respond and get it sorted out for me with absolutely no hassle. Couldn't have been happier with their service.

Gene Gass performed a mold remediation in the basement of our home in November 2021. Gene did an excellent job, and his work easily passed inspection by a certified inspector. There are many reasons that I can recommend Gene to you: --his price was extremely fair and competitive; --his work was excellent—and it included a part of the basement that was not easily accessible; --he was able to fit this job into his schedule quickly, which was urgent given that we have a tight timeline to close on the sale of our home; --he was able to give me a free estimate even before the mold inspector had sent me his initial report—again, very important given our tight timeline; --he always got back to me right away with any questions I had; --he is very honest, personable, professional, and true to his word. For all these reasons, I give Gene Gass my highest recommendation. I would certainly call on him in the future if we encounter any mold issues in our new home.

I highly recommend Gene and his crew!! I called in a panic trying to figure out what my next step was regarding water damage restoration and Gene assured me that he and his crew could handle anything I needed. His crew did fantastic and detailed work using some of the latest technology in the industry. I’m overall very happy with the EFG experience and would recommend them to friends, neighbors and anyone in need of their services. Thank you again Gene for making this already stressful process so smooth.

Every once in a while, something happens and you need help. Feel confident calling EFG Jean and his team will do everything in their power to bring things back to normal !

The team does an outstanding job. Professional, courteous, and always quality work. I would highly recommend them in the Capital Region!

Gene's company has done many projects for me over the years and im very happy with your work and I would recomend them to anyone!!

Great company. Quality work

Gene is a great guy he and his staff do outstanding work and provide great customer service

EFG Cleaning and Restoration is a great company. They did a great Job at my apartment building taking care of a led paint issue. I highly recommend these guys.

I’ve been using gene for years. Never disappoints and always and I mean always does a great job. Never had a costumer make a complaint!

I have been a subcontractor for many years performing custom remodeling primarily kitchen and bathrooms. EFG is great to work for. Gene never cuts corners!

As a Realtor, I often come across properties needing a lot of help to get cleared out and cleaned up to ready for sale. Most jobs are not for the faint of heart and one wonders if it’s even possible to cut through the grease and grime. I have used Gene Gass and his company many times and he certainly has the ability to magically transform these properties. I highly recommend!

Extremely knowledgeable and professional. Great experience!!!! Removed mold from my basement. Very grateful!!

Amazing work by a team of professionals. Would recommend to anyone.

EFG Cleaning is top notch. Handles every task given with great results. Highly recommended!!

Gene and his crew did such an awesome job on a water disaster at my home. At a time when you can't even think straight and you're really upset about the water damage in your home it's good to know you can count on EFG. They give you that peace of mind that they will make everything okay and they can restore your property to it's original shape.

I have known Gene for over 25 years. He does impeccable restoration in all aspects and is THE BEST! Highly recommend !

Great communication and very reasonable!

Complete satisfaction for a major clean-up. Timely, efficient and cost effective.

EFG CLEANING and RESTORATION does a fabulous job from their 1st arrival to completion. Gene is extremely knowledgeable and has a great crew that insure that each aspect of the job is completed efficiently and to full satisfaction of the customer! Highly recommend this company!

Gene and his crew were very courteous and extremely professional. Outstanding service from start to end. Highly recommend this company.

Mr.Gene Grasso and his crew do an amazing jab. I highly recommend him to family and friends. He’s company is professional and can handle any type of work.

I highly recommend this company. We had a fire and without hesitation they immediately starting working on my home. I was extremely satisfied with all the work. The painting, the framing, the installation, etc. And the cleaning of the cloths, bedding, curtains, etc were impeccable. Thank you Gene.

Called in for a second opinion on our attic and Gene was amazing. He picked up the phone immediately, answered all my questions and got back to me quickly. Highly recommend his services.

Very professional. Arrived on time, did the job and left without leaving a trace that they were there.

Gene and his team were most professional and helpful in both mold remediation and rebuilding the affected area once remediation was concluded.

Gene and his team provide outstanding service for property restoration. The team is incredibly professional, handling every detail with care and efficiency, which greatly exceeds expectations. I was thoroughly impressed with their work and would definitely recommend and hire them for any future restoration needs.

Quality of the entire staff ensures the job is completed correctly and on time.

The best... period.

Gene and Marcus and Eddie are such a pleasure to work with!! They are so professional and trustworthy!! They always get the job done!!

I would strongly advise considering this company for your needs. Their work ethic is honest, timely, and professional.

Professional and excellent customer service.

Gene is a great person to work with.

We had some pretty bad water damage in our basement and Gene and his team came in and did a quick and thorough job. Highly recommended!

EFG is professional, timely, and the quality of the work is amazing.

Gene did a great job in getting our Millbrook office cleaned up after substantial water damage. I would highly recommend EFG Cleaning.

Gene and the team were there for me throughout the remodel process. Very happy with the customer service!

I have known Gene for 40+ years. He is the best in the business. He is reliable, knowledgeable, fair and truly loves what he does.

I highly recommend EFG for their professionalism, quality of work, and speed of service. 5 Stars!

Gene and his staff were very professional. They were efficient and completed the job quickly. I was completely satisfied with the work completed.

FG Cleaning and Restoration in Poughkeepsie, NY, is a standout choice for anyone facing mold, water, or fire damage. Their professional team offers top-notch Mold Remediation, Water Damage Restoration, Fire Damage Restoration, and Reconstruction/Remodeling services across the New York Hudson Valley Region and Fairfield County, CT. From the initial contact, their responsiveness and care were evident, ensuring a smooth and reassuring process. Their expertise shines in both residential and commercial settings, delivering quality results that go beyond just fixing the issue at hand. EFG stands out not just for their exceptional service, but for their commitment to customer satisfaction and safety. Highly recommended for those in need of reliable restoration services!

EFG Cleaning did a good job removing mold in our attic, repairing damaged paint and cleanup afterwards.

Gene & crew helped my fiance renovate her house in Putnam county. Great work and attention to detail.

EFG Cleaning and Restoration and his crew were professional, skilled and pay attention to every detail. Gene responded to every call immediately, understood the issues, and went above and beyond. He took phenomenal care of my interior project. I have referred others to him with trust, he will take care of the job.

As a comfort advisor/estimator for Folkes Home Services, we have worked with Gene and look forward to doing more work with him in the future. The jobs are seamless from start to finish. Looking forward to the next job and I recommend Gene for your needs!!

I called my insurance company and they told me to call EFG cleaning and restoration. I left a message on their service and Gene called me within a minute. From the first conversation with Gene, I knew I had picked the right company. He answered all my questions and his crew came to my home and quickly dried out my home. Then their construction division put my home back together better than before the water damage. I recommend Gene and his staff to anyone who suffers damage to their home!!

Gene and his team were incredible. Fair price, excellent quality of work and timely completion! Client home looks amazing and is once again safe. Thank you. Susan Bond Houlihan Lawrence Realty

Gene is amazing!!! Came immediately to look at my problem and gave me honest evaluation. Highly recommend!!!

We had a water leak 4 years ago in our crawl space which damaged our floors and insulation. Filed a claim and used the insurance company’s referred company. We are selling our home and the home inspection found Mold in the crawl space. Called EFG for a quote and the job was done the following week. They did a good job and provided before and after photos. Left our house clean and mold free.

I thought I found mold in my house and immediately searched for a company who could come out and assess the situation. I came across EFG and I'm so glad I did! Gene was professional and punctual. He and Nick came and checked out the area and confirmed it was not mold. I was so relieved! They were lovely and if I ever do have a problem or come across someone who needs their services I will not hesitate to refer! Thanks again guys.

Contracted with EFG Cleaning and Restoration to remove lead paint from an apartment building. What a great choice! After meeting with several other contractors, we immediately realized they were the right guys for the job. Professional and knowledgeable about how to rectify the situation. Quickly prepared all necessary government required certifications. Would highly recommend!

Gene and his crew do a great job always.

From start to finish and everything in between, Gene and his staff provided expert, timely, and professional support throughout our home restoration. EFG worked tirelessly to ensure our insurance company met their obligation to restore our home to the original condition. I cannot recommend EFG more highly after using them for two major home repairs after a fire and then a flood devastated our home. Exceptional company and owner!

Gene and his staff performed mold remediation at my home. They did an amazing job. I highly recommended them to everyone that has a problem with mold in their home or business!

We had a relatively small area of water damage and mold to a ceiling in a master bedroom and adjacent laundry room. It was great working with EFG. Gene treated us as though our small problem was an expansive remediation. He made us feel we were a top priority project. Gene worked with and received approval from our insurance adjuster. The crew worked diligently and with earnest, showing us the work completed throughout the repair. The preparation, ceiling removal, restoration, and cleanup was completed in approximately two days. The rapid completion time astonished us. The finished work was of top quality and we are completely satisfied with the outcome. We would highly recommend EFG and the crew assigned to our repairs.

Very professional! Will take care of all your needs in a time of despair. Everything is smooth and easy. Highly recommend!!

EFG Cleaning and Restoration truly stands out in the field of claim restoration. From the moment I reached out, their team demonstrated professionalism, empathy, and expertise. They handled our client's case with utmost care, ensuring a smooth and efficient restoration process. Their attention to detail and commitment to excellence were evident in every step. The crew was punctual, courteous, and incredibly skilled, transforming a stressful situation into a manageable one. I'm thoroughly impressed with the quality of their work and their dedication to customer satisfaction. Highly recommend EFG for anyone needing expert restoration services. A truly dependable partner in times of need.

Working with Gene at EFG was phenomenal! We moved into our house just about 2 years ago and found some issues that needed mold remediation just last month. Gene was our first recommendation, and call, and ended up being our guy! His demeanor and presence was confident. Price wise he was incredible as well! During our initial walk through for an estimate he took the time to let us ask any questions we might have, and his explanations were clear and concise. Contacting him was easy and he was incredibly responsive. After booking his services, the professionalism continued. He showed up on time at sight the first day of our project, which I might add was scheduled at our convenience! Overall the company was professional and efficient. We left overnight and had no concerns. We came back the next day to a beautifully done job! I highly recommend this company and will be using him in the future for any needed endeavors.

Gene and team were fantastic to work with. Flood in my basement and they responded quickly and from flood remediation to final renovations they were always there for me. And Gene was extremely helpful and knowledgeable with the insurance process. The team was extremely hard working and diligent and professional. Would highly recommend them to anyone.

Getting a house ready for sale is stressful enough and when mold is found and has to be remediated, it adds to the stress. Gene came out promptly to assess the situation and that evening I had an estimate which was thorough and more than fair. Two days later Gene and his crew came out and in the space of 48 hours the basement was mold free and expertly cleaned. I can't recommend Gene and his team highly enough. A top notch professional!

Gene and I lived together in college, played rugby together on a NY State Championship team, and I worked for his cleaning business back then as well. He is the consummate professional and has always put his customers first and provided everything they have asked for and more. I make this recommendation without hesitation.

EFG cleaning the phenomenal job... I was a little bit skeptical about using a company that I never heard of.. but I would recommend EFG in regards to any smoke damage that you might have Leo Benjamin . ... ..

I was selling my house and had a major attic mold issue i thought I was truly in trouble Gene took care of it in one day no fuse no muse the house sold and closed. If I had a fire, mold or flood I wouldn’t consider calling anyone else.

There response was prompt and professional. They completed all repairs in a timely fashion. I would not hesitate to call them again!

When I seek a vendor I look for cost, attitude, professionalism and I found it in EFG Cleaning and Restoration. Mr. Gass went above and beyond including follow up calls to ensure all was done to our satisfaction. I would definitely use him again if needed.

I am very impressed with the quality of the product and customer service provided to me by EFG Cleaning and Restoration. Customer service is top notch all the way through the process. If you're looking for reliable, knowledgeable and accommodating experts when you suspect there may be mold you should make EFG Cleaning and Restoration your first stop. Communication was A+. I reached out to them directly via phone and had received a response within minutes. A quote was provided immediately and all following questions were promptly responded to. Getting a time and date that could work for my schedule was easy as they make themselves available quickly and even offer weekend visits. The site visit was scheduled and they followed up with me a few hours before confirming that they'd arrive a few minutes early and to check if that was ok. Yes, not late- but EARLY. A pretty rare experience for any service provider. The actual testing was thorough and easy. From a visual inspection and moisture testing tool to the high-tech inspection tool that sees moisture and heat through walls He specifically sampled each area that I was concerned about and was done in about 25 minutes. I was told that lab results and analysis could take a few days. When results came back work was done in a very proficient way eliminating all water damage causing the mold. Now my condo is in a very safe Enviromental condition. Overall EFG Cleaning and Restoration was an excellent experience and highly recommended.

I want to express my heartfelt gratitude to EFG for their exceptional service during a recent crisis. Their prompt response, professionalism, and compassion exceeded expectations. They worked tirelessly to restore my property, alleviating stress and ensuring a thorough cleanup. Their dedication and expertise are truly commendable. I highly recommend this outstanding company for their exceptional disaster cleanup services. They truly shine in times of need! THANK YOU GENE YOUR THE BEST!!!!

True professional, responsive , reliable and they really care! I highly recommend EFG, Gene is my go to resource.

EFG Restoration Services is a great company to work with, we at DB Graphics have had the pleasure of working on the lettering and vinyl wraps for all of Gene's vehicles and trailers!

Thank you to Gene and the Team for their prompt, friendly and effective service. I know they will always act in my best interest, and I can trust them to get the job done with the utmost quality outcome in mind.

EFG Cleaning and Restoration and his crew were professional, loved the great work. Highly recommend him

EFG cleaning and restoration company is reliable / professional and do exactly what they say they will do Ethical Company that knows what they are doing Would highly recommend to provide services to restore your business or home You can count on Gene Thanks Jim Vice President - your HVAC Professional

Gene came to my house for mold removal in my basement. . He was referred to me by a mold specialist. The job that Gene and his team accomplished was impeccable. They were fast, very thorough and left my basement in perfect condition. I liked that he explained all the steps that needed to be done and all the products he was going to use. I highly recommend his company.

Working with Gene was is a pleasure. He Gets you what you need. Walked me through a whole remediation from start to finish. What was a big problem and a mess looks better than before the storm damage. Very glad to work w/ EFG restoration.

Wonderful work! Very professional staff

Gene and his company are true professionals!!

Very satisfied with all work completed. Not only was the work completed in a timely manner, staff was punctual and courteous. Hope I never need any restoration work again, but if I do EFG will be my first and only call.

I highly recommend this company. We had a fire and without hesitation they immediately starting working on my home. I was extremely satisfied with all the work. The painting, the framing, the installation, etc. And the cleaning of the cloths, bedding, curtains, etc were impeccable. Thank you Gene.

Gene and his crew are responsive and professional. They put together a high quality product and make sure the customer is fully satisfied. Highly recommended.

Gene was very thoughtful and thorough. He cleaned up water damage and a bit of mold. He worked directly with the insurance company, ensuring everything was done properly. Highly recommend.

These guys are fantastic. I wouldn’t suggest going to anyone else! They help you in anyone they can!

The team at EFG has helped many of my real estate clients and done an excellent job. Their work is outstanding.

I'm so pleased with the results from EFG cleaning and restoration. Gene and his crew are professional, personable and do the job right the first time. I'm extremely pleased with the results of his service. Don't hesitate to use EFG cleaning and restoration.

The upmost professional service. In a time of need and frustration my family and I were reassured that all of our needs and concerns were to be taken care of and that’s exactly what happened ! From the estimate until completion of my project I was always in the loop and felt I was top priority. Thank you Geene and crew !!!!

Gene is very knowledgeable and exceptionally detailed oriented . He and his team work to complete a project to 100% satisfaction .

Gene and his staff were amazing. I recommend them to everyone.

I can't recommend Gene Gass and EFG Cleaning and Restoration highly enough! From start to finish, Gene and his team delivered exceptional service. Gene's expertise and attention to detail truly set him apart. If you're looking for top-notch cleaning and restoration services, look no further than EFG Cleaning and Restoration. Thank you, Gene, for exceeding our expectations!

Dealing with the aftermath of a burst pipe was nightmarish. But as soon as I called Gene Gass I knew I was in good hands. His team did thorough job pulling up the ruined carpeting, sanding and treating the wood floor, setting up a series of powerful fans to ensure all moisture was gone. Very professional and great to work with. I highly recommend EFG Cleaning and Restoration.

Fair, honest, and reliable .. it's rare you get 3 out of 3. Thank you Gene for a job well done. I love my new bathroom !

I have referred EFG to many of my home inspection clients and every single one has reported an exceptional experience and complete satisfaction. Gene and his team are top notch. Knowledgeable and conscientious. Highly recommend!!

Gene is very professional. I love his job.

I can’t recommend EFG Cleaning and Restoration highly enough. They arrive exactly when they say they will, and they always do a fantastic job. Very professional. Thank you Gene and crew!

Gene Gass performed a mold remediation in the basement of our home in November 2021. Gene did an excellent job, and his work easily passed inspection by a certified inspector. There are many reasons that I can recommend Gene to you: --his price was extremely fair and competitive; --his work was excellent—and it included a part of the basement that was not easily accessible; --he was able to fit this job into his schedule quickly, which was urgent given that we have a tight timeline to close on the sale of our home; --he was able to give me a free estimate even before the mold inspector had sent me his initial report—again, very important given our tight timeline; --he always got back to me right away with any questions I had; --he is very honest, personable, professional, and true to his word. For all these reasons, I give Gene Gass / EFG Cleaning and Restoration my highest recommendation. I would certainly call on him in the future if we encounter any mold issues in our new home.

I had a kitchen leak that caused a big mold problem between my kitchen floor and basement ceiling so I was referred to Gene Gass of EFG Cleaning & Restoration. A kitchen leak left my basement ceiling panels wet. When I removed them, I found black mold, as well as another questionable substance that was also confirmed to be mold. The situation was assessed and additional mold was found throughout the basement and in the boiler room. After inquiring with other mold remediation services about work that needed to be done, and feeling very unsatisfied with costs, procedures and responsiveness, I was finally referred to EFG Cleaning & Restoration and was told that Gene would be "the best guy for the job." After using his services, I couldn't agree more. Gene was extremely courteous from the very beginning. He promptly came to assess the situation and provided me with the specific details of the required work. He thoroughly explained about the newly specialized equipment that he uses to treat and guarantee the mold removal and disinfection of the entire area. Gene is not only an expert in his field but he is warm and friendly toward his clients. He offered to contact the insurance company to explain our mold matter. He relieved me of a lot of stress and made the process very easy for me. Gene sealed off the contaminated area and cleaned up after he was finished without any issues. He removed the affected drywall and cleaned the ceiling panels. The mist solution was applied throughout the basement and all of the affected areas were decontaminated. I couldn't be more satisfied with the work Gene has provided. I will definitely use EFG's services for any future problems that may occur and highly recommend his services.

EFG Cleaning and Restoration did an amazing job at my parents home in Cornwall, CT. Gene and his crew were efficient and Respectful and great at what they do. Thank you! Sandy Dolinsky

Gene and his company are absolutely amazing! They are by far the best in the area. They took care of our house as if it were their own. They went above and beyond to help. Do NOT go anywhere else. ... Honestly .. thank you so much for everything you did for me and my family.

EFG is amazing. They remodeled my kitchen and master bedroom. I love to soak in my new Jacuzzi tub. Omg, I could live in my bathroom! I highly recommend EFG for all of your home renovations! Call Gene

Gene and his team are fantastic--fair pricing, outstanding work and service, responsive, and when they say they're going to be there at a certain time, they are. Very reliable and consultative--Gene and his team are the ones you want to fix your challenges as a homeowner--he took care of our mold issues, and then we hired him to remodel several rooms in our home, and the results are beautiful.

Gene is a true gentleman and provides the highest level of service. If you ever have the need for mold remediation and remodeling, Gene and EFG should be your first choice.

Gene and his associates were very professional and respectful.

Great Mold Assessment when I bought my house in 2022. Gene's service was professional and he was easy to contact when I had question and concern on remediation and pricing. Call him up if you have a bad case of black mold or other fungal phenomenons!

This company does real quality work and cares about the customer! They are very quick to respond and make you feel like family. Gene Gass and his crew are top tier and extremely recommended!!

What started out as a daunting task ended up being resolved quickly and smoothly thanks to Gene and his staff. The work they provided was professional and in accordance with industry standards. I would highly recommend.

Great company, great staff gene is the best! They took care of me very well

Gene is a master! Comprehensive, and professionally happy company to associate your business with. He's efficient, and caring, and shows concern for his clients. I trust him implicitly.

Bad things happen to good houses, if this happens to you call EFG Cleaning and Restoration to make your house right again. Professional, efficient, timely response and service. If bad things happen to your home...call Gene.

Basement Renovation: I am very pleased with the work, they were very neat and knowledgeable. The project went smooth without any major problems. Would definitely recommend EFG for any construction, remodeling or renovation.

Gene and his team did an extensive mold remediation project in my house. The mold needed to get remediated before I could move into the house I purchased. They did a fantastic job. His workers were on time and very courteous. I would definitely recommend EFG in the future. Russell Bertelsen Mold Remediation Work

Efficient, courteous service. Plus, I love them!! Ginny Belford

Gene and company are very professional!

EFG performed mold remediation in our attic and their work exceeded our expectations. I highly recommend EFG. Bob M.

Owner and company are very professional in the work they do. Owner very knowledgeable and always picks up the phone when you call him.

Gene did a great job for us. Very professional. Reasonable pricing. And when the job turned out to be somewhat larger than first thought, he stuck to his contract price. Respect!